Privacy policy

Last updated: October 21, 2026

The short version: no accounts, no cookies of our own, and we never sell personal information. The only thing we count is anonymous page views, so we can tell which pages help people.

What we collect

Anonymous page counts. We use Cloudflare Web Analytics to count page views and visits. It sets no cookies, and we see totals, not individual visitors. It does not collect data from visitors in the European Union.

Server logs. Like every website, our server keeps a log of each request: the page requested, the time, the browser type, and the IP address. We use the logs to keep the site running and to spot abuse. Logs are rotated regularly and old logs are deleted.

Email. If you write to us, we keep your address and what you sent so we can reply.

BillCheck. If you use Check my bill, the document you upload is read to produce your result and then deleted. We do not keep a copy. Your result stays available for about an hour so you can read it, then it is deleted too. Card payments are handled by Stripe; we never see or store your card number.

What we don't do

We don't sell or rent personal information. We don't have user accounts, and looking up a price never asks for your name. We don't build advertising profiles about anyone.

Advertising and cookies

We plan to show ads to support the site. When we do, third-party vendors, including Google, will use cookies to serve ads based on your visits to this site and other sites. You can opt out of personalized advertising in Google's Ads Settings, and opt out of cookies from many other vendors at aboutads.info. Your browser can also block or delete cookies at any time.

Children

This site is for adults dealing with medical bills. It is not directed at children under 13, and we do not knowingly collect their information.

Changes

If this policy changes, the new version will be posted on this page with a new date at the top.

Contact

Questions about privacy: [email protected].