The Medical Center At Franklin: Financial Assistance & Charity Care
Can't afford a bill from The Medical Center At Franklin? You may not have to pay all of it. Nonprofit hospitals must offer financial assistance — here are this hospital's actual income limits and how to apply, taken from its own published policy.
Quick facts
Free care: Free care (a 100% discount of what you owe) if your household income is at or below 200% of the federal poverty level.
Discounted care: Income between 201% and 300% of the poverty level gets a 50% discount; income between 301% and 400% gets a 25% discount.
How to apply: Med Center Health: Financial assistance with medical bills
Phone: 800-786-1581 — Med Center Health Customer Service (Commonwealth Financial Resources), Monday–Friday, 8:00 a.m.–4:30 p.m. CT. Local: 270-745-1100.
How to apply
- Check the income limits above — eligibility is based on your household size and yearly income before taxes. (The Medical Center at Franklin follows the system-wide Med Center Health policy.)
- Fill out the financial assistance application on the page above — all self-pay patients also get an automatic 20% discount.
- Apply for any public programs you may be eligible for, like Medicaid — this is required.
- Call Customer Service at 800-786-1581 if you need help with the application.
Good to know
- You can apply up to 240 days after your first bill — even if the bill already went to collections.
- A new bill means a new application — you can apply more than once. More in our guide You Might Not Have to Pay That Hospital Bill.
- Whatever remains after assistance can still be negotiated: How to Negotiate a Hospital Bill.
- Free help applying: Dollar For walks you through it at no cost.
See what The Medical Center At Franklin charges
Check if you qualify at other hospitals
Sources
- Policy details above come from the hospital's own published materials, linked below. Policies change — if a link breaks or a number looks off, call the hospital and please tell us.
- Financial assistance with medical bills, Med Center Health
- Financial Assistance Policy — Hospital Facilities (Apr 2024), Med Center Health