Stanford Health Care: Financial Assistance & Charity Care
Can't afford a bill from Stanford Health Care? You may not have to pay all of it. Nonprofit hospitals must offer financial assistance — here are this hospital's actual income limits and how to apply, taken from its own published policy.
Quick facts
Free care: Free care (100% assistance) if your family income is at or below 400% of the federal poverty guidelines. This covers uninsured patients — and insured patients whose out-of-pocket medical costs for the year are more than 10% of family income.
Discounted care: Not published — call the billing department to ask.
How to apply: Stanford Health Care: Help paying your bill
Phone: 844-498-2900 — Financial Counseling (Mon–Fri, 9am–5pm). Customer Service: 800-549-3720.
How to apply
- Check the income limit above. The page shows an income table — for example, a household of four earning up to about $132,000 qualifies.
- Apply online through your MyHealth account, or mail the completed application to: SHC Patient Financial Assistance, Patient Financial Services, P.O. Box 740715, Los Angeles, CA 90074-0715.
- Need help with the paperwork? Book a free video appointment with the Financial Assistance team through MyHealth.
Good to know
- You can apply up to 240 days after your first bill — even if the bill already went to collections.
- A new bill means a new application — you can apply more than once. More in our guide You Might Not Have to Pay That Hospital Bill.
- Whatever remains after assistance can still be negotiated: How to Negotiate a Hospital Bill.
- Free help applying: Dollar For walks you through it at no cost.
See what Stanford Health Care charges
Check if you qualify at other hospitals
Sources
- Policy details above come from the hospital's own published materials, linked below. Policies change — if a link breaks or a number looks off, call the hospital and please tell us.
- Stanford Health Care: Help paying your bill