St Francis Hospital: Financial Assistance & Charity Care
Can't afford a bill from St Francis Hospital? You may not have to pay all of it. Nonprofit hospitals must offer financial assistance — here are this hospital's actual income limits and how to apply, taken from its own published policy.
Quick facts
250%of the federal poverty level — the free-care income limit
Free care: Free care (a 100% discount) if your household income is at or below 250% of the federal poverty level.
Discounted care: A sliding-scale discount: 75% off at 251-300%, 50% off at 301-350%, and 25% off at 351-400% of the federal poverty level.
How to apply: OSF HealthCare: Apply for financial assistance
Phone: 800-421-5700 — OSF HealthCare patient services (toll-free; Mon-Fri, 8 a.m.-4:30 p.m.).
How to apply
- Check the income limits above - compare your household income and family size to the federal poverty level.
- Fill out the financial assistance application with proof of income and family size.
- Submit it online or in person at the hospital - you can also apply ahead of time (pre-approval lasts 12 months).
- If your remaining bill is still more than 25% of your family income, ask about catastrophic care assistance.
Good to know
- You can apply up to 240 days after your first bill — even if the bill already went to collections.
- A new bill means a new application — you can apply more than once. More in our guide You Might Not Have to Pay That Hospital Bill.
- Whatever remains after assistance can still be negotiated: How to Negotiate a Hospital Bill.
- Free help applying: Dollar For walks you through it at no cost.
See what St Francis Hospital charges
Check if you qualify at other hospitals
Sources
- Policy details above come from the hospital's own published materials, linked below. Policies change — if a link breaks or a number looks off, call the hospital and please tell us.
- OSF HealthCare: Financial Assistance Policy, FY 2023 Community Benefit Report (PDF)
- OSF HealthCare: Patient financial services