Massachusetts General Hospital: Financial Assistance & Charity Care
Can't afford a bill from Massachusetts General Hospital? You may not have to pay all of it. Nonprofit hospitals must offer financial assistance — here are this hospital's actual income limits and how to apply, taken from its own published policy.
Quick facts
Free care: Not published — call the billing department to ask. Mass General Brigham doesn't publish a separate free-care income tier on its own site.
Discounted care: Discounts of 60% or more on medically necessary care if your income is below 300% of the federal poverty guideline. Uninsured patients get a discount on most balances (amount not published). If your medical bills are more than 40% of your yearly income, you may qualify even at higher incomes. You never pay more than the average insurer would pay.
How to apply: Mass General Brigham: Financial assistance
Phone: (617) 726-3884 — Billing / financial counseling. Main campus Patient Financial Services: 617-726-2191.
How to apply
- Check the discount rules above — they also connect patients with Massachusetts Health Safety Net and MassHealth coverage.
- Apply with a patient financial counselor in person, by phone, or by email at [email protected].
- You can also mail or fax the application to: Patient Billing Solutions, 399 Revolution Drive, Suite 410, Somerville, MA 02145-1462 (fax 857-282-5642).
Good to know
- You can apply up to 240 days after your first bill — even if the bill already went to collections.
- A new bill means a new application — you can apply more than once. More in our guide You Might Not Have to Pay That Hospital Bill.
- Whatever remains after assistance can still be negotiated: How to Negotiate a Hospital Bill.
- Free help applying: Dollar For walks you through it at no cost.
See what Massachusetts General Hospital charges
Check if you qualify at other hospitals
Sources
- Policy details above come from the hospital's own published materials, linked below. Policies change — if a link breaks or a number looks off, call the hospital and please tell us.
- Mass General Brigham: Financial assistance