Jackson General Hospital: Financial Assistance & Charity Care
Can't afford a bill from Jackson General Hospital? You may not have to pay all of it. Nonprofit hospitals must offer financial assistance — here are this hospital's actual income limits and how to apply, taken from its own published policy.
Quick facts
200%of the federal poverty level — the free-care income limit
Free care: Free care if your household income is at or below 200% of the federal poverty level.
Discounted care: Not published — call the billing department to ask.
How to apply: WVU Medicine: Financial assistance
Phone: 304-598-6260 — WVU Medicine financial counselor (Mon–Fri, 8 a.m.–4:30 p.m.).
How to apply
- Check the income limit above — you must also have been denied Medicaid coverage and not have large assets.
- Fill out the financial assistance application (available through MyWVUChart or by mail).
- Call a financial counselor at the number above if you need help completing it.
- Once approved, you are covered for 12 months.
Good to know
- You can apply up to 240 days after your first bill — even if the bill already went to collections.
- A new bill means a new application — you can apply more than once. More in our guide You Might Not Have to Pay That Hospital Bill.
- Whatever remains after assistance can still be negotiated: How to Negotiate a Hospital Bill.
- Free help applying: Dollar For walks you through it at no cost.
See what Jackson General Hospital charges
Check if you qualify at other hospitals
Sources
- Policy details above come from the hospital's own published materials, linked below. Policies change — if a link breaks or a number looks off, call the hospital and please tell us.
- WVU Medicine 2026 financial assistance plain language summary (PDF)
- WVU Medicine: Financial assistance FAQs