Hillcrest Hospital: Financial Assistance & Charity Care
Can't afford a bill from Hillcrest Hospital? You may not have to pay all of it. Nonprofit hospitals must offer financial assistance — here are this hospital's actual income limits and how to apply, taken from its own published policy.
Quick facts
Free care: Not published — call the billing department to ask. Cleveland Clinic does not publish a single free-care income cutoff; its policy provides free or discounted care for eligible patients with household incomes up to 400% of the federal poverty level, with the exact amount decided during review.
Discounted care: Free or discounted care for eligible patients with household incomes up to 400% of the federal poverty level.
How to apply: Cleveland Clinic: Financial assistance
Phone: 855-831-1284 — Financial assistance questions for Ohio (Mon-Fri, 8 a.m. to 5 p.m. EST). For general billing, call 866-621-6385.
How to apply
- Check the income limit above — free or discounted care for eligible patients with household incomes up to 400% of the federal poverty level.
- Fill out the Cleveland Clinic financial assistance application; you will be asked for family income for the three months before your review.
- Submit the application online, by mail, or call 855-831-1284 to get help from a patient financial advocate.
Good to know
- You can apply up to 240 days after your first bill — even if the bill already went to collections.
- A new bill means a new application — you can apply more than once. More in our guide You Might Not Have to Pay That Hospital Bill.
- Whatever remains after assistance can still be negotiated: How to Negotiate a Hospital Bill.
- Free help applying: Dollar For walks you through it at no cost.
See what Hillcrest Hospital charges
Check if you qualify at other hospitals
Sources
- Policy details above come from the hospital's own published materials, linked below. Policies change — if a link breaks or a number looks off, call the hospital and please tell us.
- Financial Assistance | Cleveland Clinic
- Frequently Asked Questions About Billing | Cleveland Clinic