Emory University Hospital: Financial Assistance & Charity Care
Can't afford a bill from Emory University Hospital? You may not have to pay all of it. Nonprofit hospitals must offer financial assistance — here are this hospital's actual income limits and how to apply, taken from its own published policy.
Quick facts
Free care: Free care if your income is at or below 125% of the federal poverty level. Uninsured patients earning 126–225% of the poverty level also get free care.
Discounted care: If your bills are very large compared to your income, you can apply for catastrophic-case help — approved balances are capped at 20% of your yearly income. Uninsured patients above 225% of the poverty level may get a 35% self-pay discount when they set up payment arrangements. Note: Emory's website also says patients earning up to 350% of the poverty level 'may qualify' — the full policy doesn't spell out that tier, so call to check.
How to apply: Emory Healthcare: Financial assistance
Phone: 1-855-432-3080 — Patient Access Services. Customer Services: 404-778-7318.
How to apply
- Check the income rules above. You can apply any time — up to 240 days after your first bill.
- Apply through MyChart, or call Patient Access Services at the number below. In person: Emory University Hospital Patient Access Department, 1364 Clifton Road NE, Atlanta, GA 30322 (404-686-8595).
- Emory also screens some patients automatically for eligibility — but don't wait for that; apply yourself.
Good to know
- You can apply up to 240 days after your first bill — even if the bill already went to collections.
- A new bill means a new application — you can apply more than once. More in our guide You Might Not Have to Pay That Hospital Bill.
- Whatever remains after assistance can still be negotiated: How to Negotiate a Hospital Bill.
- Free help applying: Dollar For walks you through it at no cost.
See what Emory University Hospital charges
Check if you qualify at other hospitals
Sources
- Policy details above come from the hospital's own published materials, linked below. Policies change — if a link breaks or a number looks off, call the hospital and please tell us.
- Emory Healthcare Financial Assistance Policy (PDF, June 2025)
- Emory Healthcare: Financial assistance