Caromont Regional Medical Center: Financial Assistance & Charity Care
Can't afford a bill from Caromont Regional Medical Center? You may not have to pay all of it. Nonprofit hospitals must offer financial assistance — here are this hospital's actual income limits and how to apply, taken from its own published policy.
Quick facts
Free care: Free care if your household income is at or below 200% of the federal poverty guidelines — CaroMont may also identify you automatically through its screening process.
Discounted care: With a financial assistance application, patients with income up to 300% of the federal poverty guidelines may also qualify for a full write-off. CaroMont decides the amount based on your income, family size, assets, and ability to pay.
How to apply: CaroMont Health: Billing information
Phone: 704-834-2931 — Billing office / financial counselors (Mon-Fri, 8:30 a.m. to 5:00 p.m.).
How to apply
- Check the income limits above — free care goes up to 200% of the federal poverty guidelines, and patients up to 300% may qualify through an application.
- Call 704-834-2931 to get a financial assistance application, or pick one up from Customer Service at CaroMont Regional Medical Center, 2525 Court Drive, Gastonia, NC 28054.
- Fill out the application and attach tax returns, bank statements, and pay stubs — plus proof you applied for other help such as Medicaid.
- Return the completed application and documents to the same address, and call the financial counselors if you need help.
Good to know
- You can apply up to 240 days after your first bill — even if the bill already went to collections.
- A new bill means a new application — you can apply more than once. More in our guide You Might Not Have to Pay That Hospital Bill.
- Whatever remains after assistance can still be negotiated: How to Negotiate a Hospital Bill.
- Free help applying: Dollar For walks you through it at no cost.
See what Caromont Regional Medical Center charges
Check if you qualify at other hospitals
Sources
- Policy details above come from the hospital's own published materials, linked below. Policies change — if a link breaks or a number looks off, call the hospital and please tell us.
- CaroMont Health: Charity Care Program Policy (PDF, updated Jan 2025)
- CaroMont Health: Financial Assistance Program — Plain Language Summary (PDF)
- CaroMont Health: Billing information