Ascension Saint Thomas Hospital West: Financial Assistance & Charity Care
Can't afford a bill from Ascension Saint Thomas Hospital West? You may not have to pay all of it. Nonprofit hospitals must offer financial assistance — here are this hospital's actual income limits and how to apply, taken from its own published policy.
Quick facts
250%of the federal poverty level — the free-care income limit
Free care: Free care if your household income is at or below 250% of the federal poverty level.
Discounted care: If your household income is above 250% but does not exceed 500% of the federal poverty level, you may get discounted rates on a sliding scale.
How to apply: Ascension: Financial assistance
Phone: 833-263-9791 — Customer Service Center.
How to apply
- Check the income limits above — if your household income is at or below 250% of the federal poverty level, your bill may be fully written off.
- Fill out Ascension's financial assistance application and gather proof of income, such as recent pay stubs or your latest tax return.
- Submit the completed application with your documents as described on Ascension's Tennessee financial assistance page linked below.
- Call 833-263-9791 if you need help with the application.
Good to know
- You can apply up to 240 days after your first bill — even if the bill already went to collections.
- A new bill means a new application — you can apply more than once. More in our guide You Might Not Have to Pay That Hospital Bill.
- Whatever remains after assistance can still be negotiated: How to Negotiate a Hospital Bill.
- Free help applying: Dollar For walks you through it at no cost.
See what Ascension Saint Thomas Hospital West charges
Check if you qualify at other hospitals
Sources
- Policy details above come from the hospital's own published materials, linked below. Policies change — if a link breaks or a number looks off, call the hospital and please tell us.
- Ascension Saint Thomas financial assistance policy summary (PDF)